The NGA Advantage is a simple yet compelling perspective on
what makes NGA a better client partner than our competitors.
The Advantage is Clear
"Our clients are served by people who not only know what it means to live and work in a region, but who have deep knowledge of local compliance requirements."
- The NGA Advantage
- Deep HR Experience & Insight
- Advanced Technology Platforms and Applications
- Global Portfolio of Flexible Service Delivery Options
The NGA Advantage
We are a global leader in helping organisations transform their business-critical HR operations to deliver more effective and efficient people-critical services.
What sets us apart is The NGA Advantage. It’s a combination of deep HR experience and insight, advanced technology platforms and applications and a global portfolio of flexible service delivery options.
Deep HR Experience & Insight
What makes our leadership HR solutions unique is the depth and quality of the industry knowledge embedded within.
This means that our experience, skills and methodologies add real value for clients, by enabling processes that truly transform how they deliver HR services to their employees.
We have a wealth of HR and payroll expertise:
- 40 years in HR solutions
- 20 years in payroll outsourcing and enterprise systems implementation
- 10 years in HR BPO (Business Process Outsourcing)
- 5 years in cloud HR, BPaaS (Business Process as a Service) and cloudsourcing
Our track record ensures that your HR and payroll are
- Compliant wherever you operate
- Up to date - we monitor HR and payroll regulation in 100+ countries
- Truly global: through offices in 35 countries, 7 strategic delivery centers and 30+ local delivery points
Advanced Technology Platforms and Applications
NGA offers a range of options that can be tailored to best meet our clients' needs, because we can flexibly deploy a combination of our own HR services and BPaaS platforms, or other leading industry platforms.
This means that clients can work with NGA to deploy the right solutions for their specific needs, without worrying about technical platforms, dead ends or compatibility issues.
We can flexibly deploy HR services on a wide range of technology options
- OnPremise, hosted (single-tenant), SaaS (multi-tenant) or hybrid
- With or without BPO services
- NGA or partner platforms
Flexible BPO delivery options
- Provisioning services
- Managed services
- Comprehensive services
Strategic partnerships with all major enterprise technology vendors
Global Portfolio of Flexible Service Delivery Options
Whether our customers choose to unify workforce systems in the cloud or OnPremise, NGA provides the service delivery options to allow them to meet their evolving needs.
This means that our customers can focus on HR management — developing HR into a valued business partner that contributes strategically to corporate success.
HR delivery models evolve in function of
- Technology & service needs
- Geographic expansion
- M&A events & corporate agenda
- Truly global delivery capability
Unique focus on customer centricity
- Bi-monthly customer satisfaction measurement
- Focused account & service delivery structure
- Market analysts & sourcing advisors
- Industry associations (CIPD, HROA)
- Technology partners